WHCP Control Panel
Service Level Agreement
SteedWeb Service Level Agreement — manage your online business through the WHCP control panel.
- WHCP panel
- One-click actions
- 24/7 support
- Since 2006
Overview
SteedWeb Service Level Agreement guarantees 99.9% network availability.
- ✓ 99.9% network availability
- ✓ Rapid incident response
- ✓ Transparent compensation
- ✓ Monthly availability tracking
Key Features
WHCP Control Panel
Manage domains, hosting, and billing in one place
One-Click Actions
SSL, backups, and CMS installs in one click
Multilingual UI
Chinese and English interfaces
24/7 Support
Panel guidance and troubleshooting
SLA Scope
SLA covers network connectivity and infrastructure availability. Planned maintenance is announced in advance.
- ✓ Applies to hosting, VPS, and dedicated
- ✓ Excludes customer code issues
- ✓ See full SLA document
Frequently Asked Questions
What uptime is guaranteed?
99.9% monthly network availability.
What if SLA is missed?
Service credits per SLA terms.
Does planned maintenance count?
Announced maintenance is excluded from SLA breaches.
How do I check availability?
View service status in the control panel.