VPS Terms

SERVICE AGREEMENT; ENTIRE AGREEMENT

By using the SteedWeb services, you acknowledge that you have read our set of legal documents and agree to be bound by the terms and conditions contained herein as well as all acceptable use policies incorporated by reference.

The Service Provider shall provide its Services to You - the Customer - under the Terms and Conditions explicated in this Service Agreement. The Agreement is intended to keep the integrity of both the Service Provider and the Customer and to protect both parties from liability. This Service Agreement will be enforced to ensure the speed, power, performance, and reliability of our Services.

The Service Agreement, together with the Order Verification Policy, the Acceptable Use Policy (AUP), and any other policies or agreements mentioned in this document, constitute the whole act of convention between the Service Provider and the Customer.

VPS SERVER HOSTING SERVICES - FEATURES, RULES FOR ACTIVATION AND PAYMENT BASIS

Upon submitting of the online order form, the Customer agrees to abide by our Order Verification Policy and the following provisions:

The payment for the VPS service is set up on a monthly basis. The Customer agrees to pay for the rendered VPS hosting services in advance of each monthly service cycle.

If the Customer fails to follow the monthly billing cycle, the rendered VPS hosting services will be suspended immediately. The data hosted on the VPS server will be kept intact for one month, after that it will be permanently erased.

During a promotional campaign, a customer may purchase a maximum of 4 VPS packages, regardless of their type.

All OpenVZ VPS packages in the Australian data center offer 2-Mbps bandwidth quotas.

Setup fees and monthly service fees, as well as any recurring payments, or payments made through wire transfer, Revolut, cryptocurrency, or any other on-demand payment method, are not eligible for refund. The Customer acknowledges and agrees to a no-refund policy in advance.

If the Customer purchases the server with the Hepsia Control Panel, he/she will have access to all the tools and features it offers. However, some of these tools have specific limits that aren't tied to the server's hardware features, as follows:

each VPS plan provides 512 MB of Varnish memory and 10 Varnish instances;

each VPS plan provides 512 MB of Memcached memory and 10 Memcached instances;

each VPS plan provides 512 MB of Redis memory and 10 Redis instances;

each VPS plan provides 10 Node.js instances;

there are 5 subaccounts available with each server;

the number of Guest Users varies by server:

OpenVZ VPS plans: %plan_65704% has 1 guest user, Virtua-4 - 3 guest users, Virtua-8 - 10 guest users, and %plan_65704% - 30 guest users;

KVM VPS plans: %plan_59973% has 1 guest user, KVM 4 - 3 guest users, KVM 8 - 10 guest users, KVM 16 and KVM 32 - 30 guest users.

If the Customer needs more Guest Users, he/she can purchase them as an upgrade.

SERVICE GUARANTEES; DATA BACKUP

SERVICE GUARANTEES

The Service Provider guarantees 99.9% network uptime and server stability. This, however, does not refer to problems stemming from:

Server Hardware Breakdown;

User error(s) or purposeful interruption(s) of the user service (e.g. if the client shuts his/her own server down, the Service Provider is not responsible for the downtime);

Failure due to software that is not explicitly supported by the Service Provider. If a hardware crash provoked by the Customer consequently happens, the Service Provider is beyond the control and responsibility for the resulting downtime.

For more information, please refer to our Service Level Guarantees.

DATA BACKUP

Due to the specificity of the VPS service, providing Customers with fully independent and self-managed hosting environment, the DATA BACKUP of all Customer's website contents and databases is solely Customer's responsibility, as well.

A weekly VPS backup option is available in the Managed Services package offered as an add-on administration service with each VPS plan. A weekly VPS backup is also available as a separate addon service.

SERVICE ACTIVATION AND CONTINUANCE TIMESCALES

SERVICE ACTIVATION

Each customer of the Service Provider will be able to take advantage of the package he/she has purchased at the introductory price levels and with one and the same set of features in the course of the whole contract period. The Service Provider reserves the right to introduce certain changes to the packages (in the form of complementary services) to the benefit of the customers.

The Service Provider will charge customers fees based on the fee structure of the web hosting system at the time of the sign-up process. The Service Provider reserves the right to introduce price changes to the servers when needed. This means that the current price list at the Service Provider's web store may differ from the pricing of the Customer's server.

When signing up for an account with the Service Provider, the Customer agrees to pay for the period of one month (30 days) and abide by the Order Verification Policy. The Sales Department will strictly scrutinize each account order and carefully process each payment in order to ensure that no fraudulent user can take advantage of the web hosting system.

When a Customer pays for a server via credit card or PayPal, a monthly recurring billing subscription will be created automatically for his/her convenience, for which He will get a notification from the payment processor. All automatic payments go through exactly 7 days before the due date so as to avoid any downtime to the hosting service if there is a problem with the credit card/PayPal account.

The Service Provider will send a reminder of the due payment at least 24 hours before the automatic charge takes place.

The Customer can cancel the subscription at any time from the Control Panel -> My Account -> Recurring, or directly through PayPal - if it's a PayPal account subscription.

If the standard payment methods are not suitable for the Customer's needs, alternative options such as Revolut or cryptocurrency payments may be provided. Please reach out to the Sales team for further assistance in this regard.

CONTINUANCE TIMESCALES

VPS Accounts - The newly-created VPS hosting account is valid for 1 month. If it's not renewed by the end of that period, your account will be suspended (account status: BLOCKED). We'll keep your data safe for one more month, but if the plan isn’t renewed during that time, everything will be permanently deleted.

Domain Name Registrations/Transfers – the Service Provider offers for registration/transfer all TLDs (Top-Level Domains) displayed in the table below. A domain name can be purchased either at sign up together with the VPS account (at a regular or PROMOTIONAL price) or separately (later on) as an upgrade from the Customer's Billing Manager. The Customer agrees to abide by the Service Provider's Domain Name Registration Agreement and Domain Name Dispute Resolution Policy. The table below displays the minimum and maximum registration periods, as well as the annual NON-PROMOTIONAL prices of all TLDs:

tldmin/max period of registration @ min period price

.academy1-10 years @ $60.00 per year

.ae1-5 years @ $65.00 per year

.agency1-10 years @ $50.00 per year

.ai2-10 years @ $426.02 per year

.asia1-10 years @ $30.00 per year

.at1 years @ $30.00 per year

.bargains1-10 years @ $45.00 per year

.be1 years @ $25.00 per year

.bike1-10 years @ $55.00 per year

.biz1-10 years @ $35.00 per year

.boutique1-10 years @ $45.00 per year

.broker1-10 years @ $50.00 per year

.business1-10 years @ $35.00 per year

.ca1-10 years @ $35.00 per year

.cafe1-10 years @ $65.00 per year

.capital1-10 years @ $85.00 per year

.cc1-10 years @ $45.00 per year

.center1-10 years @ $50.00 per year

.ch1 years @ $30.00 per year

.cheap1-10 years @ $50.00 per year

.church1-10 years @ $70.00 per year

.city1-10 years @ $45.00 per year

.club1-10 years @ $35.00 per year

.cn1-10 years @ $30.00 per year

.co1-5 years @ $50.00 per year

.co.il1 years @ $50.00 per year

.co.nz1-10 years @ $40.00 per year

.co.uk1-10 years @ $16.00 per year

.co.za1 years @ $40.00 per year

.coach1-10 years @ $85.00 per year

.codes1-10 years @ $85.00 per year

.coffee1-10 years @ $55.00 per year

.com1-10 years @ $25.00 per year

.com.au1-5 years @ $30.00 per year

.com.cn1-10 years @ $30.00 per year

.com.mx1-10 years @ $90.00 per year

.com.tw1-10 years @ $50.00 per year

.company1-10 years @ $35.00 per year

.computer1-10 years @ $55.00 per year

.consulting1-10 years @ $70.00 per year

.cool1-10 years @ $60.00 per year

.coupons1-10 years @ $70.00 per year

.dance1-10 years @ $40.00 per year

.de1 years @ $25.00 per year

.deals1-10 years @ $55.00 per year

.delivery1-10 years @ $75.00 per year

.democrat1-10 years @ $50.00 per year

.digital1-10 years @ $55.00 per year

.dog1-10 years @ $80.00 per year

.education1-10 years @ $50.00 per year

.email1-10 years @ $45.00 per year

.engineering1-10 years @ $80.00 per year

.enterprises1-10 years @ $50.00 per year

.es1-5 years @ $20.00 per year

.estate1-10 years @ $55.00 per year

.eu1-10 years @ $15.00 per year

.events1-10 years @ $60.00 per year

.expert1-10 years @ $75.00 per year

.express1-10 years @ $55.00 per year

.family1-10 years @ $55.00 per year

.farm1-10 years @ $55.00 per year

.fi1-5 years @ $35.00 per year

.fitness1-10 years @ $55.00 per year

.forsale1-10 years @ $55.00 per year

.foundation1-10 years @ $40.00 per year

.fr1 years @ $20.00 per year

.fun1-10 years @ $55.00 per year

.fyi1-10 years @ $30.00 per year

.games1-10 years @ $50.00 per year

.gr2 years @ $60.00 per year

.group1-10 years @ $40.00 per year

.guru1-10 years @ $55.00 per year

.host1-10 years @ $120.00 per year

.house1-10 years @ $60.00 per year

.ie1-10 years @ $40.00 per year

.in1-10 years @ $25.00 per year

.info1-10 years @ $40.00 per year

.institute1-10 years @ $40.00 per year

.international1-10 years @ $45.00 per year

.io1-10 years @ $85.00 per year

.irish1-10 years @ $35.00 per year

.it1 years @ $20.00 per year

.jp1 years @ $50.00 per year

.kitchen1-10 years @ $80.00 per year

.land1-10 years @ $55.00 per year

.life1-10 years @ $50.00 per year

.ltd1-10 years @ $45.00 per year

.marketing1-10 years @ $55.00 per year

.me1-10 years @ $40.00 per year

.me.uk1-10 years @ $16.00 per year

.media1-10 years @ $60.00 per year

.mobi1-10 years @ $65.00 per year

.money1-10 years @ $50.00 per year

.mx1-5 years @ $90.00 per year

.name1-10 years @ $30.00 per year

.net1-10 years @ $25.00 per year

.net.au1-5 years @ $30.00 per year

.net.cn1-10 years @ $30.00 per year

.net.nz1-10 years @ $40.00 per year

.network1-10 years @ $50.00 per year

.news1-10 years @ $45.00 per year

.ninja1-10 years @ $45.00 per year

.nl1 years @ $30.00 per year

.no1 years @ $30.00 per year

.nu1-10 years @ $45.00 per year

.online1-10 years @ $50.00 per year

.org1-10 years @ $25.00 per year

.org.au1-5 years @ $35.00 per year

.org.cn1-10 years @ $30.00 per year

.org.nz1-10 years @ $40.00 per year

.org.uk1-10 years @ $16.00 per year

.partners1-10 years @ $85.00 per year

.parts1-10 years @ $55.00 per year

.party1-10 years @ $50.00 per year

.pet1-10 years @ $40.00 per year

.ph1-2,5,10 years @ $88.00 per year

.photography1-10 years @ $50.00 per year

.photos1-10 years @ $45.00 per year

.pl1-3 years @ $50.00 per year

.plus1-10 years @ $70.00 per year

.press1-10 years @ $90.00 per year

.pro1-10 years @ $45.00 per year

.productions1-10 years @ $55.00 per year

.properties1-10 years @ $55.00 per year

.pt1,3,5 years @ $30.00 per year

.qa1-5 years @ $45.00 per year

.recipes1-10 years @ $90.00 per year

.rentals1-10 years @ $60.00 per year

.repair1-10 years @ $50.00 per year

.republican1-10 years @ $50.00 per year

.rocks1-10 years @ $35.00 per year

.run1-10 years @ $40.00 per year

.sale1-10 years @ $55.00 per year

.school1-10 years @ $50.00 per year

.se1-10 years @ $45.00 per year

.services1-10 years @ $55.00 per year

.shop1-10 years @ $55.00 per year

.site1-10 years @ $50.00 per year

.social1-10 years @ $55.00 per year

.software1-10 years @ $55.00 per year

.solutions1-10 years @ $45.00 per year

.space1-10 years @ $50.00 per year

.store1-10 years @ $70.00 per year

.support1-10 years @ $40.00 per year

.systems1-10 years @ $50.00 per year

.team1-10 years @ $50.00 per year

.tech1-10 years @ $75.00 per year

.technology1-10 years @ $45.00 per year

.tips1-10 years @ $45.00 per year

.today1-10 years @ $45.00 per year

.tools1-10 years @ $50.00 per year

.top1-10 years @ $30.00 per year

.training1-10 years @ $55.00 per year

.tv1-10 years @ $50.00 per year

.tw1-10 years @ $50.00 per year

.uk1-10 years @ $16.00 per year

.us1-10 years @ $20.00 per year

.website1-10 years @ $45.00 per year

.wine1-10 years @ $75.00 per year

.works1-10 years @ $55.00 per year

.world1-10 years @ $55.00 per year

.ws1-10 years @ $47.50 per year

.xyz1-10 years @ $35.00 per year

.zone1-10 years @ $55.00 per year

Domain Renewals – Domain names are valid for the period of their registration (domain names can be registered for up to 10 years, depending on the domain name's TLD extension). After the expiration of a domain name several stages follow regarding its renewal.

The domain name Redemption Grace Period (RGP) is a registry level period of up to 30 days after a domain name's expiration date. During this period the domain name is kept on hold by the Registrar before it gets deleted. The domain registrant is allowed to retrieve the domain name from deletion, but this process costs additional redemption fee. This extra 30-day period extends the time available for renewing domain names. However, all domains that enter a redemption period are removed from the zone files (the list of domain names currently in the global DNS), therefore any web site or e-mail services associated with the domain name will stop working.

Extended Redemption Grace Period – the extended redemption period adds another 7 – 30 days to the domain name's redemption period. During this period the domain name owner is allowed to retrieve the domain name from deletion by contacting the domain's registrar.

After the redemption period of an expired domain name is over, follows the Pending Delete Period – a registry level period of up to 5 days during which no one is allowed to renew the domain name and it cannot be newly registered because it's still not returned to the public pool of domain names.

Released by Registry Period – after the domain name's ‘Pending Delete Period' is over, the domain name is released back into the public pool of domain names and is newly available for registration.

We strongly recommend that Customers renew their domain registrations before their domain names are placed into redemption period. After a domain name transits in redemption period, we are not able to prevent its zone files from being removed from the DNS system, and any web site and associated services will cease working.

We can assist Customers in retrieving their domain names only if the domain names were registered with us. Customers will be charged a REDEMPTION FEE of $270.00 USD for each domain registration renewal. If the domain name was registered with another registrar, the Customer needs to contact that registrar for more information regarding its retrieving.

CANCELLATION, REFUND & MONEY-BACK; CHARGEBACKS

CANCELLATIONS

In order to cancel a VPS account, the Customer must send a support ticket to the Service Provider's Sales Department via his/her Billing Manager and provide any authentication credentials requested by the Service Provider. Any other form of cancellation request will not be accepted.

REFUNDS

VPS accounts – The VPS accounts are set up on a monthly prepay basis. Customers may cancel their accounts at any time, however they will not be entitled to a refund for the unused period of the prepaid month, since these services do NOT include Money Back Guarantee. Any incentives offered to the Customers upon sign-up will be also canceled.

SSL Certificates are a third-party service and as such, not part of any Money Back Guarantee offered by the Service Provider. An SSL certificate buyer is eligible for a refund within 7 days of purchase.

Domain Name Registrations/Transfers – Domain name registrations/transfers are also treated as non-refundable services and cannot be canceled or refunded after activated upon Customer request. The domain name owner will have access to a domain management account, and will be able to transfer the domain name to another registrar.

CHARGEBACKS

Chargebacks are not considered as a way of refunding. Any Customer who initiates a credit card chargeback in response to a bill or order placed with the Service Provider will be subject to full investigation.

When signing up for a VPS account with the Service Provider, the Customer agrees to the terms and conditions explicated in this document (and its coherent policies). Thus, the Service Provider, as well as the Service Provider's authorized retailers (PayPal, WorldPay, 2CheckOut), will resort to these documents as an evidence for the Customer's agreement, especially in the event that a Customer sends a chargeback inquiry based on points that he/or she first accepted, but is trying now to refute.

If/When a chargeback report is received, the first step of the Service Provider's Customer Care team will be to try to contact the user. Meanwhile, the Customer's VPS account will be suspended (in order to protect our system from fraudulent activity and misuse) and will remain suspended until the reasons for the chargeback have been clarified and decision has been taken for according action.

If the chargeback has occurred due to some misunderstanding, a reverse payment procedure will be initiated with the authorized retailers and eventually the account will be re-activated.

If the Customer has sent a chargeback request based on groundless argumentations (according to the Service Provider's own judgment and these VPS Terms of Service), then a dispute will be started with the authorized retailers in which the VPS Terms of Service and the AUP of the Service Provider will serve as evidence of the Customer's agreement. The retailers then, taking into consideration all provisions in these legal documents, will decide whether the Customer has had sufficient grounds for the chargeback or the Service Provider has the right to a reverse payment.

In case that the chargeback originates from a fraudulent user (end-client) and no reverse payment procedure can be activated, then the respective VPS account will remain suspended and a $30 USD fee will be withdrawn from the commission of the reseller (the client of our Free Reseller Hosting Program) whose client's account (the end-client) has been the reason for the chargeback (in order to be covered the fees imposed to the Service Provider from our authorized retailers for the claimed unauthorized transaction).

VPS RESELLER TOOLS

An eNom domain reseller account is available as a free bonus with all VPS server packages. A free billing account is included with the following cPanel-enabled plans: KVM plans (KVM 4, KVM 8, KVM 16, KVM 32), Virtua-8 and Virtua-16. The VPS reseller tools are installed per request.

CUSTOMER RESPONSIBILITIES

ACCOUNT REGISTRATION AND MANAGEMENT

In consideration of their use of the Service, Customers agree to:

Provide true, accurate, current and complete information about themselves as prompted by the registration form of the Service. Maintain and promptly update their registration data to keep it true, accurate, current and complete. If the Customer provides any information that is untrue, inaccurate, not current or incomplete, or the Service Provider has reasonable grounds (at its sole discretion) to suspect that such information is untrue, inaccurate, not current or incomplete, the Service Provider has the right to suspend or terminate the Customer's account and refuse any and all current or future use of the Service (or any portion thereof). If untrue details are used in order to avoid VAT the customer can be held responsible by the respective national tax collecting agency.

When introducing any changes to their contact details, Customers are obliged to notify the Service Provider in the course of 10 business days after the changes become valid. The introduction of changes should be done online through the customers' VPS Billing Manager, not via e-mail.

Customers will receive a password and account designation upon completing of the registration process of the Service. Customers are responsible for keeping the confidentiality of their passwords and accounts, and are fully responsible for all activities that occur under that password or account. Customers agree to: a) immediately notify the Service Provider about any unauthorized use of their password or account or any other breach of security; b) ensure that they safely exit (log out from) their account at the end of each session. The Service Provider cannot and will not be liable for any loss or damage of account information arising from Customer's failure to comply with this provision.

If a VPS hosting account is registered with details different than those of the person who paid for the account, and in the case of any dispute, the Service Provider will take the side of the person who paid for the account and shall not provide access to any other person, since – a hosting account owner is and will be considered to be the credit card /PayPal account holder.

SERVER USAGE

CPU Usage (or usage of the Central Processing Unit(s) of the web server the Customer's account is hosted on) - the CPU usage is subject to some regulations. VPS hosting accounts can exploit proportional shares of the main server's CPU cores. The Service Provider explicitly recommends that Customers be very judicious when using the CPU power for their accounts. We reserve the right to block (suspend) accounts that excessively use CPU. If such measures are taken, we will notify the Customer and give him/her an opportunity to upgrade to a different VPS package or a dedicated server hosting solution.

Guaranteed RAM – Each VPS hosting account has guaranteed RAM that it's able to use. This RAM is available at all times to the VPS server.

Memory Latency – The memory latency of a VPS server cannot exceed 1000 cycles for a period of more than 10 seconds. We reserve the right to block (suspend) accounts that generate a memory latency of 1000 cycles or more for more than 10 seconds. If such measures are about to be taken, we will notify the Customer and give him/her an opportunity to upgrade to a dedicated server hosting solution.

IP Address Allocation - Each VPS hosting account comes with a Dedicated IP Address. The Customer agrees to add new IP addresses to his server only via the Service Provider's upgrade table.

NO UNLAWFUL OR PROHIBITED USE

SERVER USAGE

The Service Provider expressly bans the use of any VPS server hardware or software for trying to illegally access another hosted machine or network. Customers may not attempt to gain unauthorized access to any of the Service Provider's Services, other accounts, computer systems or networks connected to any of the Service Provider's Services, through hacking, password mining or other means of close nature. Customers may not obtain or attempt to obtain any materials or information through any means not intentionally made available by the Service Provider's Services. For more detailed information regarding all prohibited uses of our server network, please closely review next chapter of these Terms and our AUP (Acceptable Use Policy). If you still have inquiries over the matter, feel free to contact any of our Customer Care representatives.

HOSTED CONTENT

Server content MUST comply with the parameters stated in this TOS and our Acceptable Use Policy. Web content requirements exclude the publication of illegal content or content considered inappropriate otherwise. If any of the Service Provider's Services are used for the illegal purpose of SPAM or UCE, they will be instantly terminated. Customers are solely responsible for the content of their messages. Using the Service Provider's Services in connection with surveys, contests, pyramid schemes, chain letters, junk e-mail, spamming or any duplicative or unsolicited messages (commercial or other) is prohibited. In this light, the Service Provider expressly forbids any breach of Federal, State or Local regulation, including, but not limited to, the transmission of: copyrighted material, material legally judged to be threatening or obscene, and material protected by trade secrets. the Service Provider's VPS servers CANNOT be used for the propagation, distribution, housing, processing, storing, or handling in any way of lewd, obscene, adult or pornographic material, or any other material which is considered impermissible by the Service Provider's VPS Terms of Service (this document) and the Acceptable Use Policy (AUP).

CUSTOMER AGREEMENT

As a condition for Customer use of the Service Provider's Services, you – the Customer, agree that you will not use the Services for any purpose that is unlawful or prohibited by these terms, conditions, and notices, and our Acceptable Use Policy (AUP). the Service Provider's VPS servers can be used explicitly and only for legal purposes, and each attempt for taking indecent advantage of the servers, inconsistent with the rules, will be immediately counteracted. The Service Provider reserves the right at any time to disclose any information, as the Service Provider deems necessary, to satisfy any applicable law, regulation, legal process or governmental request, or to edit, refuse to post or to remove from the Services any information or materials, in whole or in part, in the sole discretion of the Service Provider.

E-COMMERCE CUSTOMER WEBSITES

When buying a VPS server for the purpose of creating an e-commerce online store or related e-commerce activities website, the Customer agrees to be fully responsible for the development, operation and maintenance of his/her web site/ online store and e-commerce activities within that website. The Customer is the only one in charge of approving, processing and filling client orders and taking care of client requests or complaints. The Customer is also the only one in charge of the payment or satisfaction of any and all taxes related to his/her web site and online store. The Customer bears the responsibility for ensuring the security and confidentiality of any clients' data (including, without limitation, customer credit card numbers) that he/she may receive in connection with his/her web site or online store.

Each Customer is in charge of all products and services, as well as all contents and materials appearing online, including:

the accuracy and relevance of Customer Content, and content and material showcased in the Customer store or on its products;

certainty that the Customer Content and content and materials appearing in the Customer store or on its products do not violate or infringe upon the rights of any person;

certainty that the Customer Content and the content and materials appearing in the Customer store or on its products are not calumnitous or somehow illegal.

Each Customer guarantees to the Service Provider that he/she owns the right to use the Customer Content and its material, including all text, graphics, sound, music, video, programming, scripts and applets. Each Customer warrants to the Service Provider that the use, reproduction, propagation and transmission of the Customer Content and any information and materials contained inside do not, and will not:

infringe or abuse any copyright, patent, trademark, trade secret or any other proprietary right of a third party;

break any criminal law or manifest false advertising, unfair competition, vilification, privacy intrusion; violate a right of publicity or violate any other law or regulation.

Each Customer empowers the Service Provider to reproduce, copy, use and propagate all and any part of the Customer Content for ensuring and operating the Services. The Service Provider is granted the right to estimate, at its own discretion, the extent to which these operations may be carried out.

REFUSAL OF SERVICE

The Service Provider reserves the right to determine the seriousness of each received report and decide, at their own discretion, which one does not comply with the officially stated requirements for the use of the company's servers.

The Service Provider may refuse service to unlawful parties by deactivating a customer's account. In case the Service Provider decides to discontinue the provision of services to a Customer as per the contractual agreement, the Customer will be informed of this decision along with a detailed explanation of the underlying reasons.

The Service Provider reserves the right at all times to disclose any information, as the Service Provider deems necessary, to satisfy any applicable law, regulation, legal process, or governmental request, or to edit, refuse to post, or remove any information or materials, in whole or in part, which contradict with the Service Providers's Acceptable Use Policy.

A full description of the steps the Service Provider takes to deal with prohibited/unwanted content can be found in the Acceptable Use Policy (5. Corrective Actions).